IT Systems Engineer

With a rich history of developing multiple AAA franchises such as Little Big Planet and Crackdown, as well as contributing to genre-defining titles like the Forza Motorsport and Hitman series, Sumo Sheffield’s vast development experience spans multiple genres and platforms.
 
As winners of the TIGA Star Employment Award for 2021, recipients of the GI Biz 2020 Best Places to Work Award and listed as one of the UK’s 100 Best Large Companies to Work for in 2021, Sumo Digital has enjoyed 18 years of stability and growth since its formation in 2003 and continues to strive for excellence across every single project.
 
The team have a track record of working on some of the world's biggest and best games and received two BAFTAs for their work on Sackboy: A Big Adventure. As the scale and exclusivity of projects continues to grow, there’s never been a more exciting time to join the Sumo Sheffield family!

About the role

The IT Systems Engineer is responsible for the management and monitoring of IT architecture to ensure the highest levels of system and infrastructure availability. This particular role will be focused across the Linux and Networking side of our infrastructure, however it is expected that in addition to undertaking these activities in these areas, a broad knowledge of the other infrastructure areas is expected to be developed.


What you will do

  • The IT Systems Engineer will provide up to date and efficient technological solutions to support continued business growth in line with the strategy of the business.
  • The role will require the successful candidate to identify areas of change and an awareness of the security risks to the business, ensuring any recommended solutions are secure.
  • The role will also be focused on providing third line support on the business systems and infrastructure, ensuring issues are resolved within agreed SLAs.
  • The role holder will act as a subject matter expert to the wider team in their area of expertise on escalated issues.
  • Key Skills and Experience

  • Knowledge of infrastructure including storage solutions, servers, cloud services (IaaS, SaaS, PaaS) and virtualisation technologies
  • Good knowledge of networks including (but not limited to) switch and LAN configuration, Cisco firewalls, VPNs (end user and site to site)
  • Broad knowledge of IT systems and applications to allow for identifying risks and potential solutions
  • Ability to communicate at all levels and to translate technical issues to any audience 
  • Ability to prioritise own workload and deliver key deliverables in agreed timescales
  • Strong documentation skills
  • Eagerness and ability to stay appraised of the latest risks and technologies to mitigate risk
  • Ability to prepare work to a high standard for more senior review
  • Understanding of security requirements when appraising potential solutions
  • Able to effectively plan and implement key operational changes that will impact the wider business
  • Strong fact finding capabilities and able to use past experience and knowledge to resolve issues
  • Strong propensity to learn and continue to develop knowledge outside areas of specialism
  • Understanding of Veeam
  • Knowledge of AD and Azure AD.
  • Experience of working within structured server environments (primarily Linux but experience of Windows is advantageous)
  • What we offer:

    . Defined Annual Bonus Scheme
    . ULEV car scheme
    . Monthly allowance to spend on enhancing benefits        
    . Salary Sacrifice Pension
    . Flexible Working  
    . 21 days free-use holiday
    + your birthday off
    + 5 learning days including 1 volunteer day
    + a duvet day
    + Christmas shutdown from Christmas Eve to New Year
    + Bank Holidays
    + extra allowance accrued for longer service
    . Free dental insurance 
    . Life Assurance 4x Salary
    . Income Protection of 75% for 5 years           
    . Enhanced Mat/Paternity & Adoption pay
    . Employee Assistance Programme:
    . Help at Hand - Remote GP, Mental Health & Physio appointments
    . Free financial & home buying support consultations
    . Cycle to Work Scheme
    . Payroll Giving Scheme
    . Access to 4,000 Udemy Courses
    . Career Development Pathway  
    . Wrap Parties.
    . Project Completion Awards
    . Game/Creative Jams
    . Big Family Events
    . Studio social activities, e.g. running, board games, film, yoga, life drawing…
    . Prism – Sumo’s employee diversity focus group 
    . Free fruit and drinks in our studios
    . Employee Referral Bonus     
    . Relocation Support to the UK
    . Visa Sponsorship

    Where do we stand on diversity?

    At Sumo, we want to enable everyone to bring their full, authentic selves to work every single day. We acknowledge that the games industry is far from perfect and a global organisation with people all over the world, from all kinds of backgrounds, we know it’s part of our duty to provide everyone at Sumo with a safe, accepting and affirming working environment.
    We encourage and welcome applicants from all backgrounds.
     
    More about Sumo Sheffield
     
    Sumo Sheffield is located just outside the city centre in Sumo Digital’s HQ, just off J34 on the M1 and a stone’s throw from the city’s primary shopping and leisure complex. With a multi-building campus comprised of industry-leading facilities, an onsite gym and subsidised canteen, Sumo Sheffield provides everything needed for all teams to create the world’s best games.
     
    Sheffield is the fifth largest city in the UK and is easily accessible by road and rail from Leeds, Manchester and the Midlands. The city enjoys a wealth of facilities to suit a wide array of interests, including:

    o   World-class sports facilities
    o   Iconic theatres and galleries
    o   Multiple retail and shopping experiences
    o   Diverse and renowned restaurants and eateries
    o   The award-winning National Video Game Museum

    More about Sumo Digital
     
    Sumo Digital is an award-winning international family of studios. Recent releases from Sumo Digital studios include: BAFTA-Award winning Sackboy: A Big Adventure, Hood: Outlaws & Legends, Control Ultimate Edition on Google Stadia, Apple Arcade Award-winning Little Orpheus, Hot Shot Racing, WST Snooker and Spyder.

    Submit your application

    General Candidate Questions

    Demographic Survey for Sumo Digital

    We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained is anonymised and will be kept separate from your name or job application. This information will be kept secure and confidential to be used solely to evaluate our diversity and inclusion efforts.

    A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.